Privacy Policy
GamerBoost Co. (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the highest level of protection for your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect information obtained through our website, gamerboostco.com, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We uphold a privacy-first approach and are committed to transparency and user trust.
1. Introduction
We respect your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how your personal data is handled when you use our services or interact with gamerboostco.com, and outlines your rights and our responsibilities regarding your information.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through our website, gamerboostco.com, and any associated services, tools, or communications. For purposes of the GDPR and other applicable laws, GamerBoost Co. is the data controller responsible for the processing of your personal data.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
– Usage Data: Includes information about how you use our website, such as IP address, browser type, access times, pages viewed, and referring URLs.
– Account Data: Includes identifying information you provide during registration or account setup, such as name, email address, residential or billing address, and phone number.
– Profile Data: Includes user preferences, activity history, product selections, and purchase behavior.
– Communication Data: Includes details of your interactions with us such as customer service queries, email communications, and support tickets.
– Technical Data: Includes device identifiers, internet service provider details, browser plugins, hardware models, and operating system configurations.
– Transaction Data: Includes payment details (excluding full credit/debit card numbers), order history, delivery status, and billing information.
– Preference Data: Includes marketing preferences, communication settings, opt-in/opt-out records, and interest indicators based on site engagement.
4. Legal Bases for Processing
We process your personal data only when lawful bases apply, which may include:
– Consent: When you voluntarily give us permission to process your data for specific purposes, such as subscribing to a newsletter.
– Performance of a Contract: When data processing is necessary to fulfill contractual obligations (e.g., processing orders or providing support).
– Legal Obligation: When we are legally required to process your data (e.g., for tax or regulatory reasons).
– Legitimate Interests: When necessary for our legitimate business interests, provided your rights don’t override those interests. Examples include system monitoring, fraud prevention, or improving the user experience.
5. Your Rights
Under applicable data protection laws, you may exercise the following rights:
– Right of Access – You have the right to request a copy of your personal data we hold.
– Right to Rectification – You may request that we correct any inaccurate or incomplete data.
– Right to Erasure – You may request deletion of your personal data, subject to legal obligations that may require retention.
– Right to Restriction – You may request we limit processing of your data under certain circumstances.
– Right to Data Portability – You may request a structured, commonly used, and machine-readable copy of your data.
– Right to Object – You may object to the processing of your data in certain situations, including for direct marketing.
– Right to Withdraw Consent – When processing is based on consent, you can withdraw it at any time without affecting prior processing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk. These measures include:
– Data encryption during transit and at rest
– Access controls and authentication protocols
– Firewalls and intrusion detection systems
– Regular software patching and maintenance
– Staff data protection training and confidentiality agreements
– Secure data backup and recovery processes
While we strive to protect your personal information, no method of transmission or storage is entirely secure. We encourage you to also protect your login credentials and devices.
7. International Transfers
GamerBoost Co. may transfer your personal data to countries outside of your jurisdiction, including to service providers in countries that do not offer the same level of data protection as your home country. Where such transfers occur, we implement appropriate safeguards, such as the European Commission’s Standard Contractual Clauses, and ensure that data processing practices remain compliant with GDPR and CCPA standards.
8. Data Retention
Your data is retained only for as long as necessary for the purposes for which it was collected, including:
– Usage Data: 12 months for analytics and security.
– Account and Profile Data: Stored for the duration of your account and up to 3 years after closure.
– Communication Data: Retained for 2 years for customer service and legal documentation.
– Technical and Transaction Data: Retained for 7 years for legal, tax, or fraud prevention purposes.
– Preference Data: Retained until you update your preferences or withdraw consent.
Once the applicable retention period expires, the data is securely deleted or anonymized.
9. Cookie Policy
Our website, gamerboostco.com, utilizes cookies and similar tracking technologies to enhance user experience and functionality:
– Essential Cookies: Required for the website to function properly. Disabling these may hinder website usability.
– Functional Cookies: Remember your preferences and account configurations.
– Analytics Cookies: Collect aggregated data to help us understand user traffic and improve performance.
– Performance Cookies: Monitor loading speed, error reporting, and overall operational metrics.
10. Cookie Management and GDPR & CCPA Compliance
Visitors are presented with a cookie consent mechanism upon arrival at gamerboostco.com, allowing customization of cookie preferences. You may manage your cookie preferences at any time via your browser settings or by revisiting the cookie preferences center on our website.
Under GDPR and CCPA, you also have the right to:
– Opt-out of non-essential cookies
– Request details of personal data collected via cookies
– Request deletion of information obtained through cookies
For opt-out mechanisms relevant to CCPA, such as “Do Not Sell My Personal Information,” gamerboostco.com provides a dedicated access point for California residents.
11. Children’s Privacy
We do not knowingly collect, use, or disclose personal data from children under 13 years of age. If we become aware that we have collected personal data from a child without verified parental consent, we will take steps to delete the data promptly. If you believe we have inadvertently processed such information, please contact us at [email protected].
12. Policy Updates
We reserve the right to update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Any significant changes will be clearly communicated via gamerboostco.com or direct notification when appropriate. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or our data handling practices, please contact:
GamerBoost Co.
Email: [email protected]
We are fully committed to privacy compliance under GDPR, CCPA, and other applicable data protection frameworks. If you have any concerns or wish to exercise your data rights, please reach out to us using the contact information above.